Service Philosophy - Defining KB with Service
The company provides customers with comprehensive, complete, full process, and full-time equipment procurement services. At the same time, combined with professional maintenance and engineering construction capabilities, it has established a supply chain management platform that can accurately control key business links and provide value-added services to customers. It strives to improve and maximize customer benefits and cost-effectiveness.
Channels
Funding
Planning
Control
Service
Business
Integrity service
KB strives to provide customers with high-quality and complete maintenance services, which include preliminary research on maintenance services, development of personalized service plans, execution of maintenance services, supervision of service processes, and further optimization of service quality.
Research
Planning
Execute
Supervisor
Optimize
Research
Planning
Execute
Optimize
Supervisor
service execution
Equipment lifecycle management
■ Design coordination
■ Procurement services
■ Installation and debugging
■ Trial production and driving
■ Production handover
■ Preventive plan
■ Inspection and maintenance
■ Maintenance and operation guarantee
■ Regular verification
■ Maintenance evaluation
■ Maintenance plan
■ Stop work and eliminate defects
■ Complete shutdown for major repairs
■ Technical renovation project
■ Maintenance evaluation
■ 24-hour on duty
■ Quick response
■ Establish a campsite
■ On site service
■ Emergency repair
Service Supervision
Safety and quality are the core of high-quality services
Excellent homework guidelines
1. Operate within the design scope or environmental restrictions.
2. Operate under safe and manually controlled conditions.
3. Ensure that safety equipment is in place and functioning properly.
4. Comply with safety work regulations and procedures.
5. Meet or exceed customer requirements.
6. Maintain the integrity of the dedicated system.
7. Comply with all applicable rules and regulations.
8. Promptly handle abnormal situations.
9. Handle high-risk or special situations according to written work procedures.
10. Involve relevant professionals in decisions that can affect work procedures and equipment.
The Golden Rule of Safety
1. Always strive to use protective equipment when entering the factory and work site,
2. Always execute work stoppage orders.
3. Always comply with the requirements for high-altitude operations when working at heights exceeding 1.8 meters.
4. Always follow the procedures for confined space access to carry out confined space work.
5. Always follow energy isolation and lockout procedures.
6. Always follow the hot work procedures when conducting hot work in the production area.
7. Never participate in fights, physical conflicts, or threats against others.
8. Never allow the use of drugs or work under the influence of alcohol.